Privacy Policy
Grooming With Ams — Privacy Policy Last updated: April 2026
1. Who We Are
Grooming With Ams is a professional dog grooming service operated by Amy, based at 125 Tarring Road, Worthing, West Sussex, BN11 4HE. You can contact us at 07516 615218.
This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website (groomingwithams.co.uk), make a booking, or otherwise interact with us.
2. What Information We Collect
We may collect the following personal information:
- Your name, email address, and phone number (when you submit our contact or booking form)
- Information about your dog (breed, age, temperament) relevant to providing our grooming service
- Your email address if you sign up to our newsletter
- Technical data such as your IP address, browser type, and pages visited (collected automatically via cookies)
3. How We Use Your Information
We use your information to:
- Respond to your enquiries and confirm appointments
- Provide our grooming services safely and effectively
- Send you appointment reminders or follow-up messages
- Send you our newsletter, if you have opted in (you can unsubscribe at any time)
- Improve our website and services
We do not sell, rent, or share your personal information with third parties for marketing purposes.
4. Legal Basis for Processing
We process your personal data on the following lawful bases under UK GDPR:
- Contract: to fulfil a booking or service request you have made
- Legitimate interests: to respond to enquiries and manage our business
- Consent: for newsletter communications (you may withdraw consent at any time)
5. How Long We Keep Your Data
We retain your personal information only for as long as necessary to provide our services and comply with our legal obligations. Booking and customer records are typically retained for up to three years. Newsletter subscriber data is retained until you unsubscribe.
6. Your Rights
Under UK data protection law, you have the right to:
- Access the personal data we hold about you
- Request that we correct inaccurate data
- Request that we delete your data ("right to be forgotten")
- Object to or restrict how we process your data
- Withdraw consent at any time (where consent is the basis for processing)
To exercise any of these rights, please contact us at the details above. If you are unhappy with how we handle your data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.
7. Cookies
Our website uses cookies to help it function and to understand how visitors use it. By continuing to use our website, you consent to our use of cookies. You can adjust your cookie settings through your browser at any time.
8. Third-Party Services
Our website is hosted on WordPress and may use third-party plugins or services (such as email marketing tools). These providers have their own privacy policies and handle data in accordance with applicable data protection law.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review it periodically.